IVRCC works with the specific requirements of your protocol to develop a customized script for your clinical study. These scripts are translated into multiple languages as required with both scripting and voice talent appropriate to the region in which the study is being conducted. All scripts contain built in ‘branching' from which patient responses determine subsequent questions. Sites and patients access the IVR system from around the globe via PIN secured toll-free numbers.

With up to 1300 ports available, The IVRCC system has the capacity to accommodate high call-volume loads. The platform is fully redundant, reliable, and scalable. It is designed to seamlessly interface with EDC and all other methods of data collection. It is a system which is compliant with established FDA (21 CFR Part 11) and international standards.