IVR Clinical Concepts Interactive Voice Response Systems (IVRS) and the CTM Supply Chain
Our integrated IVRS and IWRS can provide full visibility of patient drug or device kits. When a site confirms receipt of kit numbers to the IVRCC system, it provides real-time visibility of what has been received and shipped. Allocation of specific kit numbers to patients at dispensation visits allows for stock subtractions, providing accurate inventory of all material or devices remaining at each site.
The inventory is maintained, added to, or redistributed. This enhanced visibility allows minimum stock levels and resupply on a “just-in-time” basis. IVRCC’s IVR/IWR systems can greatly reduce the waste of clinical trial material caused by overstocking of sites. Integration of IVRS/IWRS with distributor shipping systems automates the entire ordering and verification process.
IVRCC’s IVRS improves reporting of drug accountability. Monitors no longer perform accountability during site visits using paper-based systems. You no longer have to track returned or unused medication and devices to what a site received manually.
IVRCC can develop user-friendly phone and web-based systems that provide a full list of material shipped to the site, against which accountability data can be entered directly. If returned or leftover medication is destroyed locally, destruction of the medication can be confirmed into the system. Alternatively, if medication is sent to a specialist contractor for verification and storage prior to destruction, this can also be captured by the system.